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Please review the list for answers to common questions with HSConnect.
If your question is not listed here contact the Health Sciences IT Help Desk at (412) 648-2222.

1. Why do I need an HSConnect Account in addition to all the other accounts I have?

2. What does my HSConnect account log into?

3. How do I know if I already have an HSConnect account?

4. What happens if I create more than one account?

5. I know I have more than one account. How can I find out what they are?

6. How can I get rid of the old accounts and use my latest email address?

7. How can I retrieve my password?

8. I have an old HSConnect account and its email doesn't work. How do I retrieve my password?

9. Why did i get an error while creating my account? How do I know what caused it?

10. How do I change my username?

11. Why did I receive an error when trying to change my username?

12. How do I change my password?

13. Why did I receive an error when trying to change my password?

14. Does my password change every so often like my others do?

15. Will changing my computer password change my HSConnect password?

16. I just got married. How can I change my last name in my profile?

17. Why is my old profile information showing on my Pitt account when I updated it on HSConnect?

18. How can I change the last 5 digits of my Social Security number?

19. How do I change my affiliation?

20. How can I connect my profile to the Pitt-Profile?

21. How do I get help if my HSConnect account will not work?

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Article #123
Updated On: 5/26/2016 Index
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