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FAQ 11: Why did I receive an error when trying to change my username?
You will get an error if you have tried to input an incorrectly formatted email address. You will also get an error if you provide an email that is already in the system. Remember that the email address you have provided is used for contacting you in response to your queries and to email account information. Ensure that you keep your account updated with a valid current email address that you can access.
Article #112
Updated On: 5/26/2016
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